Joe DiCecco is a Senior Software Engineer in the iSeries development lab in Rochester, MN. He has been with IBM for 17 years, all of them in Rochester as a software Human Factors specialist. Joe has contributed to the user interface design and usability of the System/36, OS/400, PC Support and Client Access, the IBM Network Station Manager, and for the last 6 years, Operations Navigator. He is currently the Rochester GUI Design team leader and iSeries User Interface strategist. Prior to joining IBM in 1984 Joe worked for Wang Laboratories.